If you've been shopping for containers there is little doubt you haven't noticed the shortage of shipping container stock and dramatic increase in prices. It's been a challenging year, and there is no concrete prediction on when things will return to normal.
In business we control what we can, and adapt to challenging situations to make sure the service we provide brings value to our customers. During the past 6 months, we have seen a dramatic increase in stock outs in key regions which have caused long and unusual delays in filling customer orders. More simply said we have failed to deliver on the core promise of our service. And while we could offer many excuses or reasons for poor execution, we believe solutions are what make a real difference.
Beginning July 1, 2021 we will only "authorize" charges when a container is purchased. This change gives us the confidence to secure the stock to fill orders, and simultaneously protects our customers from being charged before the stock purchased is available.
The shift is a reality of the current market conditions. Our business platform was developed based on an industry condition that simply does not exist post Covid-19 pandemic. And while we are all eager to see prices and inventory return to pre pandemic levels, it's critical we adjust to the reality of our current environment.
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Thanks for your continued support. We look forward to continuing to provide you with the easiest to use and most transparent e-commerce platform in the industry. And lets hope 2021 leads to bigger and brighter days for the US marketplace (and better pricing!!!).
The Container Discounts Team